Premium services - Guest Services Zanzibar Hotel

Diamonds Mapenzi Beach

Guest Services

Check-In & Check-Out Policy:

  • Check-In Time: 14:00 (2:00 PM)
  • Check-Out Time: 12:00 (12:00 AM)

Resort Services & Facilities:

24-Hour Reception & Digital Concierge: 24h front desk assistance, luggage storage, and digital concierge service
Courtesy Rooms: Dedicated courtesy rooms for early arrivals or late departures.
Resort Wi-Fi: Complimentary high-speed Wi-Fi access in all guest rooms, public areas, and on the beach.
Family Services: Baby cots, high chairs, and babysitting available upon request.
Fitness & Recreation: 24/7 air-conditioned gym facility, structured daily recreation and fitness programs, and evening live performances inspired by Zanzibar culture.
Swimming Pools: 3 freshwater pools, including an infinity pool (with cabanas subject to reservation), a beach pool, and a dedicated kids pool.
Diving & Water Sports: In-house PADI diving center, and non-motorized water sports.
Tours & Activities: On-site excursion desk for organizing Zanzibar tours.
Laundry & Pressing: Full-service laundry services (fee).
Medical Assistance: Doctor on call 24/7 (fee).
Payment Methods: Visa, Mastercard, and American Express accepted.
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